GEMINI Automation Systems | GEMLINK Training

GEMLINK Training

FREE training to give you a complete understanding of the GEMLINK app

This course is designed to give you a complete understanding of the GEMLINK app and its features. It consists of 10 focused sections, each with a training video to guide you step-by-step through the process.

You’ll learn how to register, add and manage devices, invite users, and control your gate remotely. The training also covers device settings, access control, exporting access logs, and managing your profile, billing plan, and transferring ownership of a device.

By the end of this course, you’ll have the confidence to set up, manage, and troubleshoot GEMLINK with ease.

Step 1 of 11

URL

This field is for validation purposes and should be left unchanged.

Personal Details

Name(Required)

First Middle

Email Address(Required)

Phone(Required)

Company Details(Required)

Are you an installer, reseller, or end user?(Required)

Installer

Reseller

End User

In what area do you operate?(Required)

Introduction

Please watch this video and answer the questions below.

What is the name of the APP you need to download?(Required)

GEMINI

GEMINI SMART

GEMLINK

What do you need to enter to register?(Required)

Phone number

Address

Birth date

You will receive the following to verify your account.(Required)

OTP via SMS

OTP via email

OTP via call

Product Knowledge

Please watch this video and answer the questions below.

What tab should select to add a device?(Required)

Profile

Invite

Devices

Home

What do you need to do if you can't see your GEMLINK device when trying to claim? (Select 3)(Required)

Make sure its plugged in.

Reset your phone

Make sure your within bluetooth range

Make sure the gate is closed

Select the refresh button

Were can you find the unique code to claim your device?(Required)

Google

On the back of the GEMLINK device

Inside the box

You will receive the code via email

Do you have to give your GEMLINK a name?(Required)

Yes

Up to 30 Users are free to use.(Required)

True

False

What different billing cycles are available?(Required)

Weekly

Monthly

Yearly

Once Off

Can you connect to your Wi-Fi immediately when adding a device?(Required)

Yes

Installation

Please watch this video and answer the questions below.

You can invite users in the settings tab.(Required)

True

False

What type of users can you see in the Users tab? (Select 3)(Required)

Temporary

Active

New

Pending

Expired

By default users will be granted Bluetooth access.(Required)

True

False

Can you invite users and give them Wi-Fi access?(Required)

Yes

Different methods to invite a user. (Select the least correct answer)(Required)

Select from your contacts

Enter Phone number manually

Invite via QR code

TITLE

Please watch this video and answer the questions below.

What does the refresh button do?(Required)

Triggers the gate

Retrieves the latest readings

Updates the PCB Firmware

You can view the last run and current battery voltage.(Required)

Yes

The "MAINS ON" icon is only for 220V and not for solar.(Required)

True

False

How do you trigger the gate via Bluetooth?(Required)

Hold the button on the home screen for 2-3 seconds

Tap and release the button on the home screen

Double tap the button on the home screen

When the button is greyed out will you be able to trigger the device?(Required)

Yes

When the Bluetooth button on the home screen is greyed out what does this mean? (Select 2 possible reasons)(Required)

Not in range of the device

Wi-Fi Disconnected

Device is offline

You do not have access to the device

To trigger your device via Wi-Fi your mobile data should be ON or you should be connected to Wi-Fi(Required)

True

False

To trigger your device via Wi-Fi you must do the following.(Required)

Press and release the Wi-Fi button

Press and hold the Wi-Fi button for 2-3 seconds

Double tap the Wi-Fi button

Do you need to be within 30 meters of the gate to trigger it via Wi-Fi or can you be anywhere in the world?(Required)

Be within 30 meters

Anywhere in the world

You can install a 220V light on your gate motor and control it via the Gemlink app.(Required)

True

False

If the Holiday lock is activated. The motor will not trigger at all accept if the push button is pressed.(Required)

True

False

The "stay open" button locks your gate in the open position.(Required)

Yes

TITLE

Please watch this video and answer the questions below.

You can connect the Gemlink device to Wi-Fi from the settings menu.(Required)

Yes

You can toggle push notifications ON/OFF(Required)

Yes

Are you able to update your PC Board firmware using the Gemlink app?(Required)

Yes

The current motor settings are available to view on the Gemlink app.(Required)

True

False

You can reset your gate motor PCB via the GEMLINK app(Required)

True

False

If you reset your gate motor PCB all your GEMLINK app settings will be lost.(Required)

True

False

Once your Gate motor PCB is reset you need to relearn the limits.(Required)

True

False

Are you able to change your device name in the settings menu?(Required)

Yes

What motor settings can you view in the settings menu? (Select 4)(Required)

Serial Number

Auto Close

PCB Firmware Version

Motor speed

Motor Direction

Positive Stop

Townhouse

How many additional display buttons are there for your device?(Required)

Option 6

If you are the owner of a device what Tenant Access settings can you adjust?(Required)

Invite Duration

Type of Access

Amount of openings

Max number of Tenant invitations

TITLE

Please watch this video and answer the questions below.

If you have Technician access you can open the gate but only with Bluetooth.(Required)

True

False

Technician access is the only access type where you can view the Device Logs?(Required)

True

False

With Temporary access you can only adjust the date but not the time.(Required)

True

False

You can adjust certain days in the week and certain times to give access to a Repeat access user.(Required)

Yes

After 1 week the repeat access users access will automatically expire.(Required)

True

False

With Always access you can open and close the gate at anytime?(Required)

Yes

If you want to give a user access to invite other users what access types would you use?(Required)

Technician Access

Repeat Access

Tenant Access

Always Access

With Full Access what is the one thing you won't be able to do?(Required)

Open the gate via Bluetooth

Delete the device

Invite other users

Open the gate via Wi-Fi

Will you be able to give a user access to open & close the gate Pedestrian Only(Required)

Yes

What is very important when giving a user Wi-Fi access?(Required)

Discuss with them the security and safety risk of having access to a gate/door that you cannot see.

The security of the device and not to share it with anyone

Regularly updating the software of the device

Explaining to the user how Full Access works with all its benefits

TITLE

Please watch this video and answer the questions below.

What can be exported to view when the gate opened last?(Required)

Device Logs

Access Logs

Settings

User data

You will only be able to download the logs and not open to view them in app.(Required)

True

False

Are you able to specify a particular date and time range when exporting logs?(Required)

Yes

Only if you are the owner of the device

Only if you are the owner of the device(Required)

Yes

TITLE

Please watch this video and answer the questions below.

What details can you find in your profile.(Select 3)(Required)

Name

Users

Contact number

Type of access

Email address

You will be able to edit the details of your profile and manage your billing accounts.(Required)

Yes

You will be able to view your current app version on your profile page.(Required)

True

False

You will not be able to view or download your invoices.(Required)

True

False

Are you able to log out of your account or delete your account from your profile?(Required)

Yes

TITLE

Please watch this video and answer the questions below.

In your billing plan you can upgrade your plan to give more users access to the device.(Required)

Yes

How many users has free access.(Required)

What type of billing cycles are available? (Select 2)(Required)

Weekly

Monthly

Quaterly

Yearly

Where is the billing plan found?(Required)

Main Menu

Profile

Device menu

Settings

TITLE

Please watch this video and answer the questions below.

Is the following statement true or false? (Devices you own are displayed at the bottom while those you have access to are listed at the top)(Required)

True

False

What information can you get it in the devices menu?(Required)

Owners name

Your type of access

Device name

Number of users

Device settings

Are you able to transfer ownership from a shared device?(Required)

Yes

Maybe

You will find the transfer ownership option at the bottom of the device menu.(Required)

True

False

How do you transfer ownership of your device?(Required)

You can only select a contact from your contact list to transfer ownership to

You can either select a contact or enter their number manually

You can only enter their number manually

What type of access would you have if you have just transferred ownership of your device?(Required)

Repeat Access

Always Access

Full Access

Tenant Access

Temporary Access

CAPTCHA

GEMLINK Training

Festive Season Closure Notice